Frequently Asked Questions About the Sephora Class Action Lawsuit
1. Why was this case filed as a “class action”?
In a class action, people called “Class Representatives” sue on behalf of other people who have similar claims. All of these people together are the “Class” or “Class Members” if the Court approves this procedure. Then, that Court resolves the issues for all Class Members, except for those who timely and properly exclude themselves from the Class.
2. How do I know whether I may be part of the “Class”?
In the Complaint, the Plaintiffs or “Class Representatives” proposed the following Class definition: “Sephora customers throughout the United States involved in its “Beauty Insider” rewards program who are and/or are perceived as being of Chinese/Asian race/ethnicity/national origin/descent and were blocked and/or had their accounts deactivated during the website crash on and following November 6, 2014.”
If you were a Sephora customer in the United States on November 6, 2014, were involved in its “Beauty Insider” rewards program, may have been perceived as being of Chinese/Asian race/ethnicity/national origin/descent and were blocked and/or had your account deactivated during or immediately following the November 6, 2014 website crash, you may have claims against Sephora.
If you are still not sure whether you are included, you can get free help by calling, emailing or writing the lawyers in this case using the contact information listed below. Please do not contact the Clerk of the Court with questions involving this lawsuit.
3. Do I have to hire a lawyer to participate in this case?
No. The case was just filed and no decision as to whether the lawsuit may proceed as a Class Action has been made by the New York or California federal court. You may contact the lawyers who filed the lawsuit if you have additional questions about retaining a lawyer. You are free to retain your own lawyer and file a separate lawsuit. However, if you proceed independently, you may also have to pay your own lawyer.
4. Do I have to reside in New York or California to participate in this case?
No. If you were a Sephora customer in the United States on November 6, 2014, you may have potential claims against Sephora and may participate in the case.
5. Can I participate in this case even if I am not a permanent resident of the United States and/or residing here on a visa?
Yes. You may participate in this case even if you are not a permanent resident of the United States.
6. Where can I get more information?
You may review the Complaints filed in this case which are located in the “Case Documents” section of this website.
You may also contact the lawyers who filed the Complaints:
Elizabeth Chen (echen@wigdorlaw.com)
WIGDOR LLP
85 Fifth Avenue, New York, NY 10003
T: (212) 257-6800
Jeanne Christensen (jchristensen@wigdorlaw.com)
WIGDOR LLP
85 Fifth Avenue, New York, NY 10003
T: (212) 257-6800
