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Support

Get expert help with setup, troubleshooting, and technical questions.

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Search the Knowledge Base

Most questions are answered here first

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WS Form LITE support

Use the WordPress plugin forum

Our support covers setup, existing features, and bug fixes, but not custom coding, unintended uses, or form-building coaching. Read the support terms. Support is provided to our valued license key subscribers.

When submitting a ticket, please include

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A detailed description (screenshots and text are preferred).

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A form export. How to export a form.

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The public URL of your form, if published.

Support is provided 9am – 5pm EST, Monday – Friday, excluding public holidays.