In today’s hyper-competitive business landscape, data is key to understanding customers and their preferences and expectations. As businesses venture deeper into the age of digital transformation, organizations must …
Posts Tagged ‘Data analytics’
In keeping with the company’s mission to make the world’s data understandable and accessible to everyone, Automated Insights, the world’s leading natural language generation (NLG) provider, has recently …
Q&A with Calabrio: on Customer Engagement Software and Driving Customer Loyalty in the Digital World
To stay on top of the business ladder, it is imperative for companies to tap into new technology innovations that can help improve the customer experience journey. But …
In the era of big data and industry-changing dynamics, business intelligence and analytics (BI&A) has emerged as a key enabler to sustain organization performance through improvement on business …
A report from the International Data Corporation (IDC) revealed that global data will likely increase ten times to 163 zettabytes by 2025, with enterprises creating 60% of the …