Mojang Support (@MojangSupport) / X

Mojang Support

241.6K posts

Mojang Support

@MojangSupport

Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA

Joined January 2013

Pinned
Mojang Support
@MojangSupport
Oct 14, 2025
Hi! Just a reminder that the best way to get help with a Minecraft issue is to file a ticket with Support. You can also check our bug site or Discord servers for known issues and community troubleshooting steps. Thank you! - jhp bugs.mojang.com help.minecraft.net
158K
Mojang Support
@MojangSupport
Jun 15, 2022
Hey Everyone, Just wanted to let you know that Martin is fine. - jhp
Mojang Support
@MojangSupport
Oct 22, 2020
Account Migration has not begun. There will be an in game message when it's your turn to move. Do not fall for any third party websites that are telling you to migrate NOW. They're trying to steal your information.
Mojang Support
@MojangSupport
Oct 29, 2025
We’re aware of a technical issue impacting players and we are actively working on a fix. We apologize and thank you for your patience! We’ll share an update as soon as everything’s back to normal. - jhp
239K
Mojang Support
@MojangSupport
Jun 15, 2022
This is for Java Edition and will impact players who are attempting to migrate, some persona changes, and purchasing - JHP
Mojang Status
@MojangStatus
Jun 15, 2022
There are currently issues with our services, and we are investigating and repairing. - Martin
Mojang Support
@MojangSupport
Jun 25, 2021
Migration has been opened to a limited amount of players - do not give out your information in an email or on a website. Did you migrate, and you're wondering about your cape? We'll be adding them to accounts soon!
Mojang Support
@MojangSupport
May 21, 2020
Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
Mojang Support
@MojangSupport
Jul 26, 2020
We will NEVER ask you for this kind of information, unless it's through our official intake form at help.minecraft.net. Do not respond to this email.
Mojang Support
@MojangSupport
Jul 13, 2020
Replying to @MonkayYT
Oh wow! I would go ahead and report that here: bugs.mojang.com/secure/Dashboa… so that the developers can see and look into it further. ^AS
Mojang Support
@MojangSupport
Jul 2, 2020
Just a reminder - we will NEVER send you an email asking for your account information. If someone sends you an email saying that your account is being resold or you need to provide your TID, report it as phishing to your ISP and go on about your day.
Mojang Support
@MojangSupport
Dec 27, 2023
As of January 27, 2024, we will be closing this account. Please follow @MojangStatus for game updates. Visit help.minecraft.net for game help.
372K
Mojang Support
@MojangSupport
Jun 8, 2021
We are aware of an issue that prevents Players on Switch from connecting to Servers and are currently looking into the issue.
Mojang Support
@MojangSupport
Oct 30, 2025
Thank you for your patience! Minecraft services are back online. If you experience any issues, please visit us at help.minecraft.net and file a ticket to tell us what you're seeing. - jhp
142K
Mojang Support
@MojangSupport
Jun 15, 2022
All better! - jhp
Mojang Status
@MojangStatus
Jun 15, 2022
The service issues have been mitigated. -JZ