Terms of Service

Last Updated: 4th February 2026

These Terms of Service ("Terms") are an agreement between you ("you") and Utility3 Ltd (company number 14000143), trading as Oh ("Oh", "Company", "we", or "us"). These Terms govern your use of the website available at ohchat.com (the "Website"), the related applications (the "App") operated on behalf of Oh, and any content, tools, features, and functionality offered on or through them (collectively, the "Services").

Oh is operated by Utility3 Ltd, registered at 9th Floor, 107 Cheapside, London, United Kingdom, EC2V 6DN. For any questions about these Terms or our Privacy Policy, please contact us at hello@oh.xyz. These Terms are governed by the laws of England and Wales. Disputes shall be resolved in accordance with the Dispute Resolution section below.

1. Acceptance of Terms

These Terms govern your access to and use of the Services. Please read them carefully, as they include important information about your legal rights. By accessing and/or using the Services, you're agreeing to these Terms. If you don't understand or agree to these Terms, please don't use the Services.

For purposes of these Terms, "you" and "your" refer to you as the user of the Services. If you use the Services on behalf of a company or other entity, then "you" includes both you and that entity. You represent and warrant that:

• (a) you are an authorized representative of the entity with the authority to bind the entity to these Terms.
• (b) you agree to these Terms on the entity's behalf.

Note: These Terms contain an arbitration clause and class action waiver. By agreeing to these Terms, you agree:

• (a) to resolve all disputes with us through binding individual arbitration, which means you waive any right to have those disputes decided by a judge or jury.
• (b) that you waive your right to participate in class actions, class arbitrations, or representative actions. You have the right to opt-out of arbitration as explained below.

2. Use of the Services

2.1 Your Registration Obligations

You may need to register to access and use certain features of the Services. If you register, you agree to provide accurate and complete information about yourself. Registration data and other information about you are governed by our Privacy Policy. If you are under 18 years old, you are not authorized to register for the Services.

2.2 Member Account, Password, and Security

You are responsible for maintaining the confidentiality of your account. You agree to:

• (a) promptly notify Oh of any unauthorized use of your account or any other security breach.
• (b) ensure you log out from your account at the end of each session.

Oh will not be responsible for any loss or damage resulting from your failure to comply with this section.

3. Characters and AI-Generated Interactions

We provide AI-powered characters designed to simulate virtual erotic encounters, companionship, and interactive experiences. These interactions may include, without limitation, text messages, voice messages, image generation, video generation, real-time audio conversations, live cam-style AI streams, and other multimedia exchanges delivered through automated systems.

All characters and interactions are generated by artificial intelligence systems. Unless expressly stated otherwise, characters are fictional or simulated digital representations. AI-generated content may be imperfect, inaccurate, or unpredictable, and may not reflect real-world facts.

By using our Services, you acknowledge and agree that:

• AI-generated content is simulated and may contain errors or inaccuracies.
• The Services are provided for entertainment purposes only.
• We do not guarantee the accuracy, realism, or reliability of any generated content.
• We are not liable for any damages, losses, emotional distress, or reliance arising from your use of AI-generated content.
• We do not guarantee uninterrupted or error-free availability of the Services. Access may be affected by scheduled maintenance, technical issues, third-party service outages, network disruptions, or system upgrades.

4. Subscription, Payment and Digital Purchases

OhChat operates on a subscription and pay-per-view model.

Character Subscriptions

Users may purchase recurring subscriptions to access specific AI characters and associated features. Subscription pricing, features, and access levels are displayed at the time of purchase.

By subscribing, you authorize us (or our third-party payment providers) to charge the applicable recurring subscription fees using your selected payment method. Subscriptions renew automatically at the end of each billing cycle unless cancelled prior to renewal.

You may cancel your subscription at any time via your account settings. Cancellation prevents future renewals but does not entitle you to a refund for the current billing period, except where required by applicable law.

Pay-Per-View (PPV) and One-Off Purchases

In addition to subscriptions, users may purchase individual media items, bundled media packages, premium interactions, or enhanced AI-generated content.

All such purchases are processed immediately upon confirmation. Due to the instant digital delivery of AI-generated content, all purchases are final and non-refundable, except where required by applicable law.

Pricing Changes

We reserve the right to modify pricing, subscription tiers, bundled offerings, or features of the Services at any time. Any changes to subscription pricing will apply at the next renewal period.

Payment Processing

Payments are processed by third-party providers. We do not store full payment card details.

If you believe a charge has been made in error, you agree to contact us at hello@oh.xyz before initiating a chargeback or payment dispute with your payment provider, so that we may attempt to resolve the issue directly.

Digital Content Acknowledgment

By purchasing or accessing digital content, you acknowledge that the content may be generated and delivered immediately and that once delivered, it cannot be revoked or reversed.

Where applicable under consumer protection laws, by purchasing digital content or subscriptions through the Services, you expressly request immediate access to such digital content and acknowledge that you lose any statutory right to cancel once digital delivery or access has begun.

5. Modifications to Site

Oh may modify or discontinue the Services, in whole or in part, without notice. You agree that Oh will not be liable to you or any third party for any such modifications or discontinuance.

6. General Practices Regarding Use and Storage

Oh may set general practices and limits on the use of the Services, including data retention periods and storage space allotments. You agree that Oh is not responsible for the deletion or failure to store any data or content. Oh may terminate inactive accounts and change these general practices at any time, with or without notice.

7. Conditions of Use

In addition to our Acceptable Use Policy ("AUP"), you agree to certain conditions when using the Services. You are responsible for all content you upload, post, or otherwise transmit via the Services. Oh may take action against users who violate these provisions, including content removal and account suspension.

You agree not to use the Services to:

• Upload or transmit prohibited content.
• Request or intentionally attempt to generate prohibited content of any kind; specifically of underage, violent, non-consensual or otherwise banned and illegal acts.
• Violate any laws, regulations, or other requirements.
• Misrepresent your identity or affiliation.
• Solicit personal information from the bots.
• Harvest user information for unsolicited communications.
• Engage in unauthorized advertising or sales.
• Promote or take part in illegal activities.
• Intentionally attempt to bypass security measures or content restrictions.
• Use the Services in any manner that infringes on rights or violates laws.

8. Website or Services Content, Software, and Trademarks

You acknowledge and agree that the Website or Services may contain content or features ("Site Content") that are protected by intellectual property laws. In connection with your use of the Website or Services, you must not engage in data mining or similar automated methods. If Oh blocks your access to the Website or Services, you agree not to circumvent such blocking. Unauthorized use of the Website, Services, or Site Content is strictly prohibited. All rights reserved by Oh.

The OhChat name and logos are trademarks of Oh (collectively the "Oh Trademarks"). Other trademarks on the Website or Services may belong to their respective owners. Nothing in these Terms grants any rights to Oh Trademarks without prior written permission. All goodwill from the use of Oh Trademarks benefits Oh exclusively.

9.1 Third Party Material

Oh is not liable for any third-party content or materials, including "jailbroken" characters and their generated content. This includes any infringement, errors, omissions, or related loss or damage. Oh may refuse or remove content at its sole discretion but has no obligation to pre-screen content. You bear all risks associated with the use of content.

9.2 Submissions

Any questions, comments, suggestions, ideas, feedback, or other information provided by you to Oh is non-confidential. Oh may use and disseminate these Submissions without acknowledgment or compensation.

9.3 Content Preservation and Disclosure

Oh may preserve and disclose content and/or metadata as required by law or for purposes such as enforcing these Terms, responding to claims, or protecting the rights and safety of Oh, its users, and the public. You understand that processing and transmission of content may involve various networks and changes to conform to technical requirements.

10. Complaints Policy

Oh takes the integrity and safety of our services seriously. While we employ rigorous measures to ensure that illegal or inappropriate content is not generated, we recognize the importance of addressing any concerns that may arise. This policy outlines the steps for users to report complaints regarding content generated through our platform.

10.1 Reporting Complaints

If you believe any content on OhChat violates the law, our standards, or otherwise causes concern, you may submit a complaint. This includes, but is not limited to, content that:

• Is illegal or harmful
• Violates intellectual property rights
• Involves harassment, discrimination, or otherwise inappropriate material

Complaints should be sent to hello@oh.xyz. When submitting a complaint, please provide the following information:

• A detailed description of the content in question
• The URL or location where the content can be found on our platform
• A clear explanation of the violation or concern
• Any relevant supporting documentation (if applicable)

10.2 Complaint Review Process

Once a complaint is submitted:

• We will acknowledge receipt of your complaint within 48 hours.
• Our team will review the complaint and assess whether the content in question violates our standards or any applicable laws.
• Complaints will be investigated and resolved within five (5) business days from the date of submission.
• If necessary, we will take appropriate action, which may include removing or restricting access to the content.
• If any content is reported as illegal, or is reasonably believed to be illegal, it will be removed immediately upon identification, pending further review as appropriate.

10.3 Appeals Process for Depicted Individuals

Any individual depicted in content, including images or videos, generated through our platform has the right to appeal for the removal of such content.

To submit an appeal:

• Contact us at hello@oh.xyz with a clear request for removal and relevant information about the content.
• We will review the appeal and respond with a decision within five (5) business days.
• If the appeal is upheld, the content will be removed from our platform.
• If the content is reported as illegal, it will be removed immediately upon identification.

10.4 Follow-Up and Resolution

We are committed to ensuring a safe and compliant environment for all users. Upon resolving a complaint, we will notify the complainant of the outcome and any actions taken.

11. Content Removal

Oh strives to provide a safe and respectful platform. To maintain the integrity of our services, we have established clear guidelines for the removal of content that violates our standards or legal obligations.

11.1 Grounds for Content Removal

Content may be removed from OhChat for the following reasons:

• Violation of Legal Requirements: Content that violates local, national, or international laws (e.g., illegal material, infringement of intellectual property rights, content depicting illegal activities).
• Violation of Community Standards: Content that breaches our community guidelines, including but not limited to:
  • Harassment or abuse
  • Discriminatory or hate speech
  • Content involving minors
  • Violent or graphic depictions intended to cause harm or distress

11.2 Content Removal Request Process

Users or other affected individuals can request content removal by following these steps:

• Submit a request via email to hello@oh.xyz.
• In your email, provide:
  • A clear description of the content you are requesting to be removed.
  • The URL or location where the content can be found on our platform.
  • The reason for the removal request (e.g., legal violation, violation of community standards).
  • Any relevant supporting documentation (if applicable).

11.3 Response Time and Resolution

• Upon receiving a content removal request, we will acknowledge receipt within 48 hours.
• Our team will review the request and the content in question.
• If the content violates our standards or legal requirements, we will remove it from the platform.
• Requests will be processed and resolved within five (5) business days.

11.4 Automatic Removal of Certain Content

Certain types of content will be removed automatically without requiring a formal complaint, including:

• Explicitly illegal material
• Content flagged by our automated moderation systems that violate our terms
• Content identified during internal reviews that breaches our policies

11.5 Immediate Removal of Illegal Content

Oh maintains a zero-tolerance policy toward illegal content. Any content that is reported as illegal will be removed immediately upon identification, whether identified through user reports, automated moderation systems, internal review, or notification from authorities.

Oh reserves the right to suspend or terminate accounts associated with such content and to report suspected illegal activity to law enforcement authorities, in compliance with applicable laws.

12. Underage Policy

Oh's services are designed for users aged 18 and over. We are committed to ensuring that all users comply with this age requirement and that minors are protected from engaging with inappropriate or adult content.

12.1 Age Restriction

• Minimum Age Requirement: To use OhChat, users must be at least 18 years of age.
• Age Verification: Upon entering our website, users are required to confirm that they are 18 years or older. This is done via a disclaimer and a mandatory check box acknowledging compliance with our age policy.

12.2 Process for Handling Underage User Reports

• Investigation: Upon receiving a report of an underage user, our team will review the complaint and investigate the account in question.
• Temporary Suspension: If we have reason to believe a user may be underage, the account may be temporarily suspended during the investigation process to prevent further use of the platform.
• User Verification: The user will be required to provide proof of age (e.g., government-issued ID) to verify that they are at least 18 years old.

12.3 Consequences of Underage Use

• Account Termination: If a user is found to be under 18 years old, their account will be permanently terminated, and they will be prohibited from using the platform.
• Content Removal: Any content generated by underage users will be removed from the platform to ensure compliance with our standards and legal requirements.

12.4 Preventive Measures

We employ various measures to prevent underage users from accessing OhChat, including:

• Age Gate: A warning and age verification prompt upon entering the site, requiring users to confirm they are over 18.
• Automated Monitoring: Our platform uses automated tools to flag any suspicious activity or content that may indicate the presence of underage users.

12.5 Appeals Process

If an account has been mistakenly flagged as underage, users may appeal the decision by providing appropriate proof of age within five (5) business days. Appeals should be sent to hello@oh.xyz, and our team will review and resolve the appeal within the same time frame.

13. Anti-Trafficking

We are committed to maintaining a safe and ethical platform for all users. We strictly prohibit the use of our services and platform for any activities that promote or facilitate human trafficking, sex trafficking, or any form of physical abuse. This includes, but is not limited to, the following:

• Prohibition on Human Trafficking: Users are prohibited from using OhChat to engage in, promote, or facilitate any form of human trafficking, whether for labor, exploitation, or other purposes.
• Prohibition on Sex Trafficking: OhChat strictly forbids any content or activity that promotes, facilitates, or otherwise contributes to sex trafficking or the exploitation of individuals for commercial sexual activities.
• Prohibition on Physical Abuse: Our platform does not tolerate the use of OhChat for promoting, glorifying, or facilitating physical abuse, violence, or any form of harm against individuals.

13.1 Consequences of Violation

• Account Termination: Any user found to be engaging in, promoting, or facilitating human trafficking, sex trafficking, or physical abuse will have their account immediately terminated.
• Reporting to Authorities: OhChat reserves the right to report any violations involving trafficking or abuse to law enforcement authorities, in compliance with applicable laws and regulations.
• Content Removal: Any content found to be related to or supportive of trafficking or abuse will be promptly removed from the platform.

13.2 User Responsibility

By using OhChat, users agree to comply with all applicable laws and regulations related to human trafficking, sex trafficking, and physical abuse. Users must not engage in any activities that could be construed as supporting, promoting, or facilitating such illegal conduct.

We are dedicated to preventing and responding to any trafficking-related activity on our platform, and we encourage users to report any suspicious behavior or violations to hello@oh.xyz.

14. Copyright Complaints

Oh respects intellectual property rights and expects users to do the same. If you believe your rights have been infringed, notify Oh following the procedure below.

Oh will investigate and act according to the Digital Millennium Copyright Act ("DMCA") and other applicable laws. Send written notification to:

Utility3 Ltd, 9th Floor 107 Cheapside, London, United Kingdom, EC2V 6DN

Or via email to hello@oh.xyz

The notification must include specific information such as electronic or physical signature, description of the infringed work, location of the infringing material, your contact details, and statements of belief and authorization.

14.1 Counter-Notice

If you believe your content was wrongly removed, you may send a counter-notice to the Copyright Agent. Include your signature, identification of the removed content, location, a statement of belief, your contact details, and consent to jurisdiction and service of process.

Oh may send a copy of the counter-notice to the original complainant. The removed content may be replaced or access restored within 10 to 14 business days, at Oh's sole discretion, unless legal action is taken by the copyright owner.

15. Repeat Infringer Policy

In accordance with the DMCA and other applicable laws, Oh reserves the right to terminate or limit access to Services for users deemed to be repeat infringers, at its sole discretion, based on its list of banned and restricted terms which it has the ability to amend at any time.

16. Third Party Websites and Services

Links to third-party sites and resources may be provided. Oh has no control over, nor does it endorse these sites, resources, or applications. Oh is not responsible or liable for any damage, loss, or dealings with third parties found while using the Services.

17. Indemnity and Release

You agree to release, indemnify, and hold Oh and its affiliates harmless from any losses, damages, expenses, rights, claims, actions, injuries, or violations of these Terms of Use or any rights of another.

18. Disclaimer of Warranty

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind. Oh disclaims all warranties and makes no guarantees regarding the Services, including uninterrupted, timely, secure, error-free usage, or the accuracy of results obtained.

19. Limitation of Liability

Oh is not liable for indirect, incidental, special, consequential, or exemplary damages, including damages for loss of profits, goodwill, use, data, or other intangible losses. Oh's total aggregate liability to any user shall not exceed the total amount paid by that user to Oh in the twelve (12) months preceding the event giving rise to the claim.

20. Dispute Resolution

1. Agreement to Arbitrate

To the fullest extent permitted by law, any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by final and binding arbitration in London, United Kingdom.

2. Individual Proceedings Only

All claims must be brought on an individual basis. You waive any right to participate in a class action, class arbitration, or representative proceeding.

3. Governing Law

The arbitration shall be conducted in accordance with the laws of England and Wales.

4. Exceptions

Nothing in this section prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction where necessary to protect intellectual property rights, confidential information, or enforce moderation decisions.

21. Termination

Oh may suspend or terminate your account or use of the Services at its sole discretion for any reason. Termination may be effected without prior notice.

22. General

• Entire Agreement: These Terms are the entire agreement governing the use of Services.
• Choice of Law, Jurisdiction, Venue: Governed by the laws of the United Kingdom.
• Severance: Invalid provisions are severable.
• No Waiver: No waiver of any provision.
• Expiration of Claims: Claims must be filed within one year.
• Admissibility: A printed version is admissible in legal proceedings.
• Assignment: You cannot assign these Terms; Oh may.
• Section Headings: For convenience only.
• Notice: May be given via email or mail.

23. Changes to these Terms

Oh reserves the right to change or modify these Terms at any time.

24. Contact Us

For questions, violations, or contact, please email hello@oh.xyz.